Elements and Performance Criteria
- Determine rights and obligations appropriate to each contract or policy
- Develop procedures to enable rights, obligations and legislative requirements to be met
- Identify and document appropriate system needs in order to meet rights and obligations and legislative and code of practice requirements within organisation objectives.
- Contingency plans are developed and documented to ensure that contractual rights, obligations and legislative requirements are met in the event of unusual situations arising.
- Implement procedures to meet rights, obligations and legislative requirements
- Monitor compliance with rights, obligations and legislative requirements
- Maintain premium currency of insurance policy
- Premium records are accurately maintained in line with organisation procedures.
- Premium billings are generated in accordance with organisation procedures and contractual obligations.
- All monies received are accurately processed to policy records in accordance with organisation procedures.
- Conservation procedures are undertaken within required timelines and organisation procedures.